Next time you work with a consultant, ask him about his consulting philosophy. He should be able to tell you his conception of consultancy. If not, fire him! Otherwise you will invest in a money pit.
What should a consultant be able to explain – in clear words and no “bullshit bingo”? Just let me point out three basic aspects.
- He should be able to explain his understanding of managing the dynamics of a company – especially in a change situation – and his consulting approach. Consulting means managing change. If he does not think so: look for a better consultant!
- He should be able to explain his and your role in the consulting process. First of all he should have an openly communicated and comprehensible process model. How does he interact with the socio-technical system of an organization? How does his project and change management organization look like?
You should extremely look out for wisenheimers, for know-it-alls, who will place you and your employees under disability to solve problems by your own further on. Such backseat driving “Super Experts” are highly addictive, but will cause durable damage to your company!
- He should be able to explain his “exit strategy” already at the start of the consulting process. If he is not able to do that, the end of your relationship will be riddled with conflicts and disappointment.
So, when you are looking for advisory support, talk a lot about management and consulting philosophy and the consultative approach. You will save both time and money!
picture source: Network Janitor